Frequently Asked Questions
Our dog bakery is ON SITE and your dog enjoys a free sample every time they come in to sniff around! We bake FRESH birthday cakes, K9 cupcakes and other delicious, tail waggin’ SOFT treats daily! We also have crunchy/crispy decorated biscuits in our bakery that do not require refrigeration and last about 8 weeks! Give us a call at least 4 days in advance and we can make your pup’s barkday cake FRESH and to order with their name personalized on it!
Our bakers do make extra small round and small bone shaped cakes (these are the most popular).
These cakes are already decorated with a pink and blue border and HAPPY BIRTHDAY is written on them for pick up on a first come first served basis. They are baked fresh and frozen immediately for walk in’s to pick up when available.
Our pastry bakers use only human grade 100% NATURAL ingredients such as real Peanut Butter, Sweet Potato, Eggs, Whole Wheat Flour OR Grain Free Chick Pea Flour, etc. plus fresh greek yogurt with milk and buttermilk powder for the frosting. Everything we make is wholesome and healthy for your pup.
Our treats, YES!! Our baked goods contain NO sugar, NO salt and NO preservatives!! All treats should be given in moderation and not used as a meal replacement. YES, humans can eat them too, but Remember, it’s not a sweet treat! If your dog has allergies to anything specific, ask our knowledgeable staff and we can find the right treat for your pup!
We bake daily and freeze everything immediately, so there is no down time on the freshness when you get your treats home! The frosting does require refrigeration overnight, so you can safely shop or dine out for hours at a time once you purchase your pup a treat. Our SOFT Baked Items will stay fresh in the fridge for several days (cakes up to a week), and if you prefer to have your purchase last longer, just keep them in the freezer. We recommend that you let our goodies get to room temperature before serving it, so that it’s nice and soft when your furbaby gets to eat it. From frozen, our Small treats take only 15 minutes to thaw, a refrigerated birthday cake takes only 1 hour to get to room temp (recommended for serving) and if you get a frozen cake, leave it out for at least 2 hours to get to room temp – that is when it is the softest and best to serve.
YES!! We have small freezers with goodies like “pupsicles”, frozen “dogurt” treats, brothsicles, and other goodies. These are seasonal and changed often for everyone to get to try new things every time they visit. Chilling out at TOP DOG is easy with our frozen treats!!
Our brand new tubs (both large and small) are available for WALK-in’s straight from the dog beach! No appointment necessary, just first come first served. The pricing includes everything you need for your dog to walk out looking and smelling great!! We provide you with the same shampoos and conditioners our groomers use, (plus Oatmeal and Hypo-Allergenic versions), a towel to use, blow dryers, brushes, ear cleaner with cotton balls, and your choice of amazing smelling spritz’s to smell great afterwards!
Remember, our self wash closes ONE (1) hour before the shop closes, so make sure you are here before then to start your self wash time.
Your pup is always kept safe in one of our doggie play pens until it is time for his beauty treatment.
We will call you when your dog is ready, or even earlier, so that you know exactly what is a good time to come pick them up after their groom is done. We have a minimal $5 fee for every 30 minutes (the first 30 minutes is complimentary) to hold your dog AFTER they are ready for pick up.
Our groomers each handle everything for your dog from bathing, to nail trims, to hair cuts of your style choice, so they can develop a loving relationship with your dog and keep your dog (and you) happy. They will get to know your dog’s skin and style and use the appropriate products.
We also have plenty of grooming supplies here for sale, including the best shampoos, itchy skin remedies, spritz and other conditioning fragrances, and ALL NATURAL flea treatments.
It is always helpful to have the proper updated medical records for your dog handy and we can make a copy to keep here. At the very least we do require that you provide the name and number of your vet for emergencies and so that we can call them to get a faxed copy if needed. You will also sign our grooming agreement that you know your pet is up to date on all shots and vaccines and does NOT have fleas. This protects your baby and all the other fur babies here at TOP DOG so that everyone is kept safe and healthy.
We recommend that you call FIRST to make sure the groomer is in and available, before you bring your pup over for a nail trim. We will advise the best time to “slip in” the nail trim since no appointment is required, but there could be a wait based on the groomer’s schedule otherwise. If you have a nervous dog, please try to give your pup some CBD or take them on a very long brisk walk, so they are more relaxed for the trim process.
Our shop is located just one block north of Main Street and the HB Pier!! We are right off PCH and 5th street (before Walnut) looking across at the Shorebreak Hotel. There are THREE parking spots right in front (24 minute green zone) and plenty of metered parking around us, or FREE parking in the neighborhood (from 6th street and north). Beach parking lots are right on PCH across from us too, if you plan on making a day of it! Remember that beach parking can be tight on summer weekends, so plan accordingly. 😊
We are the “One Stop Shop” for everything “Dog”!! From top of the line toys, to 100% natural chew sticks and treats, we have it all. We use a lot of local vendors who hand make collars, birthday candles, bow ties, as well as other upscale products that are “Made in the USA”. All our Dog foods and treats are top of the line rated and all natural as TOP DOG only carries dog food kibble and other freeze dried meats that are sourced in North America. Nothing edible is ever sourced from India or Asia as we adhere to the highest quality standards.
We have a variety of everything good for your dog to chew on and for their dental health. From collagen sticks, to meat & rice chews, to a variety of 100% meat sticks (including bullys, tendons, fish skins, yak cheese, etc.). Some of our huge JUMBO and long lasting bully sticks come from South America and we mostly carry the LOW ODOR bully sticks which are much cleaner and hard to find in other shops.
SENIOR DOGS and PUPPIES also need to chew a lot and we have wonderful items for them, like Earth Animal’s rice/meat sticks that are softer for sensitive/puppy teeth and very easy to digest. Ask our knowledgeable staff for recommendations based on your dog’s size and age!!
We carry several lines of very TOUGH TOYS that are going to give you more bang (play time) for your buck. With heavy duty material and double stitching, these toys are durably made for chewers to enjoy. While NO toy is indestructible, we always recommend that you put the toys away after play, so that your dog does not chew them out of boredom. Instead, keep them busy with our great meaty chew sticks and bones!
We also have a variety of Birthday themed toys, to celebrate your pup’s “barkday” and there are plenty of leather toys, balls, rubber/treat stuffers, and soft plushies too!
We carry a full line of bones, antlers and even Water Buffalo horns to keep the heavy chewers satisfied. Come check out our amazing selection!!
We have several lines of TOP DOG branded products that are amazing!! First, we make the BEST and most functional dog bandanas you can find. They are called “Cool Reflections” and these bandanas keep your dog cool in the summer/heat with a pocket for ice cubes!
PUPPY – we have kindergarten for puppies which covers the basic commands, eye contact, and socialization techniques with other pups.
PACK WALK – Every Saturday at 11am we allow all dogs to come for a FREE lesson with our trainer from LA Primal. You will learn proper leash techniques and watch in amazement as your dog transforms into a great walking companion. It’s also great for fearful dogs and those that need socialization.