Frequently Asked Questions
Our gourmet dog bakery is ON SITE and your dog enjoys a free sample every time they come in to sniff around! We bake FRESH birthday cakes, K9 cupcakes and other delicious, tail waggin’ treats daily! Give us a call and we can make your pup’s barkday cake FRESH and made to order for pick up or for a party here in the shop!
Our baked good contain NO sugar, NO salt and NO preservatives!! All treats should be given in moderation and not used as a meal replacement, and YES, humans can eat them too! Remember though, it’s not sugary sweet! If your dog has allergies to anything specific, ask our knowledgeable staff and we can find the right treat for your pup!
We bake daily and freeze your made to order cakes, etc. so there is no down time on the freshness when you get your treats home! The frosting does require refrigeration overnight, so you can safely shop or dine out for hours at a time once you purchase your pup a treat. Items will stay fresh in the fridge for several days, and if you prefer to keep it frozen to last longer, we recommend that you let it get to room temperature before serving it, so that it’s nice and soft when your furbaby gets to eat it.
Your pup is always free to hang out with staff and can even enjoy one (1) hour of FREE day care time in our open playroom while they wait for their appointment, or wait to be picked up afterwards.
Our groomers each handle everything for your dog from bathing, to nail trims, to hair cuts of your style choice, so they can develop a loving relationship with your dog and keep your dog (and you) happy.
We are a cage free shop and a “happy” place for pups to play and hang out with staff and other socialized dogs. We do NOT use cage dryers either, so each dog is dried by hand. If your pup prefers to have quiet time alone, and not intermingle with other dogs, we do have kennels with cozy beds and also a baby crib for your pup to take a nice nap while they wait for you.
It is always helpful to have the proper updated medical records for your dog handy and we can make a copy to keep here. At the very least we do require that you provide the name and number of your vet so that we can call them to get a faxed copy and you will sign our grooming agreement that you know your pet is up to date on all shots and vaccines. This protects your baby and all the other fur babies here at TOP DOG so that everyone is kept safe and healthy.
We are the “One Stop Shop” for everything “Dog”!! We use a lot of local vendors who hand make unique toys, blankets and collars as well as other upscale products that are “Made in the USA”. All our Dog foods and treats are top of the line rated and all natural as TOP DOG only carries dog food kibble and other freeze dried meats that are sourced in North America. Some of our huge and long lasting bully sticks come from South America and we even carry the LOW ODOR bully sticks that are hard to find in other shops. Nothing edible is ever sourced from India or Asia.
We have several lines of TOP DOG branded products that are amazing!! First, we make the BEST and most functional dog bandanas you can find. They are called “Cool Reflections” and these bandanas keep your dog cool in the summer/heat, and they also reflect light for night time walks.
We also produce a line of PURE Essential Oils for Dogs in spray bottles. These are called “K9 Essentials” and 100% pure essential oils with purified water and we have two separate formulas that help your pup stay calm (Chill Out), and keep pests away (Bug Off).
We have a BIG open play room where dogs can romp around with each other and our staff also engages them in play with toys, balls and of course treats from our bakery. We love to see your furbaby having fun and socializing with other dogs. The play is supervised so that it does not get rough, and if a time out is required, we have a baby crib to use for a pup that needs a break
It is always helpful to have the proper updated medical records for your dog handy and we can make a copy to keep here. At the very least we do require that you provide the name and number of your vet so that we can call them to get a faxed copy. PLUS, we do have “day care rules” that you will sign acknowledging that you know your pet is up to date on all shots and vaccines. This protects your baby and all the other fur babies here at TOP DOG so that everyone is kept safe and healthy. If your dog is over 8 months old, he/she must be spayed or neutered and of course we never accept aggressive or un-socialized dogs to ensure that all pups are having a good time.
That is the BEST part about our day care – it is very flexible and you can pick up your dog anytime you want, our packages are for 3 hours at a time, and you don’t have to pay for an all-day rate if you don’t need to! From the time our shop opens to closing, our day care is available to pick up or drop off anytime.
PUPPY – we have kindergarten for puppies which covers the basic commands, eye contact, and socialization techniques with other pups.
PACK WALK – Every Saturday at 11am we allow all dogs to come for a FREE lesson with our trainer from LA Primal. You will learn proper leash techniques and watch in amazement as your dog transforms into a great walking companion. It’s also great for fearful dogs and those that need socialization.